Cookie Policy

What are cookies and user activity tracking technologies?

Cookies are small pieces of text sent to your browser by a website. They help the website remember information about your visit. This makes your next visit easier and the site more useful to you.

Web beacons are electronic images or other technologies embedded in the structure of a website or email that can be used to record the number of visitors and the number of content views.

Log files store automatically collected information such as IP addresses, browser types, Internet service providers, referring/exit pages, operating systems, and date/time stamps.

ETag is an HTTP protocol for communication between the browser and the server. It can track user activity instead of cookies, which allows us to improve the quality of the Laifen Service.

Why do we use cookies and user activity tracking technologies?

Cookies and user activity tracking technologies help us better understand our users in order to provide them with better services. They can be used to track important service parameters, such as language selection, session data, and shopping cart contents.

How do we use user activity tracking technologies?

We use user activity tracking technologies together with third parties.

Together with our affiliated companies and third-party partners, we periodically collect data using user activity tracking technologies.

Our analytics partner helps and contributes to a deep understanding of the Laifen Service. For example, collecting data on the use of the website and application form, gathering basic demographic data, and analyzing current trends.

Our technical support partner helps us respond better to customer inquiries and provide higher-quality Laifen service to our users.

Our service partner ensures operation and provides us with certain service functions, such as web caching, translation, and mapping services.

We may receive user reports containing data obtained through user activity tracking technologies.

In addition, we use our own user activity tracking technologies that help us personalize the services we provide to you. For example, cookies and web beacons are used to save site settings, and conversation analysis helps improve the performance of the support service assistant. Such user activity tracking technologies help us better understand what actions users take in our Service or determine the relative popularity of pages or links.

Please note that our Privacy Policy does not apply to third-party user activity tracking technologies, and we are not responsible for them. The data we collect may be combined with data obtained through third-party user activity tracking technologies. For example, if Laifen Services were installed using third-party online advertising, we and/or our third-party partners may use user activity tracking technologies to determine the source from which a user learned about Laifen Services.

How can you manage cookies and user activity tracking technologies?

You can block or manage various user activity tracking technologies, such as cookies or web beacons, by changing your browser or device settings. Please note that if you block the use of user activity tracking technologies, we will not be able to provide you with quality services on the Laifen Service, and some functions may not work correctly. In the Laifen Service settings, you can control what data we collect.